AI Use & Transparency

AI Use, Transparency & Resources 

Our Commitment to Responsible Technology Use 

Austin’s Mobile believes clients should understand how technology may be used in providing administrative and business-support services.

When appropriate, Austin’s Mobile may use artificial intelligence tools, including ChatGPT, to assist with research, organization, drafting, editing, summarization, document comparison, checklist development, and administrative quality review.

Artificial intelligence is used as a supporting tool. It does not independently make decisions for Austin’s Mobile or its clients, and it does not replace human judgment, client instructions, source verification, or final review.

Austin’s Mobile reviews and evaluates client deliverables before providing them to the client. Clients also retain responsibility for reviewing and approving their final information, representations, documents, correspondence, registrations, proposals, and submissions.

Tax-return information is subject to separate federal and state confidentiality requirements. Austin’s Mobile does not treat the general AI disclosures on this website as authorization to disclose or use a client’s tax-return information through an artificial intelligence service. Any use or disclosure of tax-return information will be governed by applicable tax-privacy requirements and, when required, appropriate taxpayer consent. 

Our goal is to use available technology responsibly while maintaining honesty, confidentiality, accuracy, and appropriate human oversight. 

Technology-assisted. Human-reviewed. Client-approved. 

Appropriate Use Depends on the Assignment

Artificial intelligence may not be appropriate for every project or every document.

Austin’s Mobile may limit or avoid its use when an assignment involves:

• Highly sensitive personal information

• Confidential legal communications

• Restricted government information

• Trade secrets

• Materials governed by a nondisclosure agreement

• Information subject to special agency or contractual requirements

• Documents that require review by a licensed or authorized professional

• Client instructions that prohibit AI-assisted work

When appropriate, Austin’s Mobile may complete the assignment through traditional research, drafting, and document-review methods instead.

Human Review, Accuracy, and Source Verification

Artificial intelligence can be useful for organizing information and developing preliminary content, but it can also produce incomplete, outdated, inconsistent, or incorrect results.

For that reason, Austin’s Mobile does not treat AI-generated content as automatically accurate, complete, current, or authoritative.

Human Review

Before client deliverables are provided, Austin’s Mobile may:

• Review the content for clarity and consistency

• Compare the material with client-provided information

• Remove unsupported or overly broad statements

• Correct formatting, wording, or organizational issues

• Identify information that requires client confirmation

• Check whether important requirements appear to be missing

• Revise the material to reflect the agreed scope of service

Human review reduces risk, but it does not eliminate the need for client review and approval.

Use of Official and Primary Sources

When appropriate, important information may be checked against official or primary sources, including:

• Government agency websites

• Solicitation and bid documents

• Vendor-registration systems

• Agency instructions and published guidance

• Laws, regulations, and official forms

• Prime-contractor instructions

• Certification-program requirements

• Client-provided records and source documents

Third-party websites, summaries, search results, and artificial intelligence responses may be useful starting points, but they should not replace the official source when the official source is available.

Information That May Change

Government requirements, deadlines, classifications, forms, registration procedures, fees, policies, and technology practices may change over time.

Austin’s Mobile may verify information that is important to the agreed assignment, but clients should confirm current requirements with the issuing agency, contracting officer, certification authority, platform, or other responsible organization before relying on or submitting final materials.

Client Verification and Approval

Clients are responsible for confirming the accuracy of information that only they can verify, including:

• Legal business name and ownership

• Contact information

• Experience and qualifications

• Licenses and certifications

• Past performance

• Financial and pricing information

• Staffing and operational capacity

• Representations and certifications

• Eligibility statements

• Required signatures and authorizations

Clients must review and approve final materials before they are submitted, published, or used.

Corrections and Questions

Clients should notify Austin’s Mobile promptly if they identify an error, omission, outdated statement, or misunderstanding in a draft or completed deliverable.

Questions involving legal interpretation, tax obligations, accounting treatment, eligibility determinations, procurement decisions, or other specialized matters should be directed to the appropriate licensed professional or responsible agency.

Artificial intelligence can support the work. Verification, human judgment, and client approval remain essential. 

Client Information, Privacy, and Confidentiality

Austin’s Mobile recognizes that administrative and business-support assignments may involve personal, confidential, proprietary, or commercially sensitive information.

We seek to collect, use, and retain only the information reasonably necessary to provide the requested service.

Limiting Sensitive Information

Clients should not provide information that is unnecessary for the assignment.

Unless specifically required and appropriate safeguards have been discussed, clients should avoid sending:

• Passwords or account login credentials

• Complete Social Security numbers

• Complete taxpayer identification numbers

• Banking or payment-card information

• Private encryption keys or security codes

• Unredacted identification documents

• Protected medical information

• Confidential legal communications

• Criminal-history or background-investigation records

• Restricted government information

• Trade secrets or highly sensitive proprietary information

When only part of a document is needed, clients should redact or remove unrelated sensitive information before sending it.

Use of Information in Artificial Intelligence Tools

Austin’s Mobile seeks to minimize the client information entered into artificial intelligence tools.

When practical, information may be:

• Summarized rather than copied in full

• Redacted before use

• Replaced with placeholders

• Separated from names and contact information

• Limited to the portion necessary for the task

• Reviewed to remove unnecessary confidential details

Artificial intelligence tools will not be treated as permanent storage systems for client records.

Confidentiality Restrictions and Special Handling

Clients must notify Austin’s Mobile before providing information that is:

• Subject to a nondisclosure agreement

• Protected by a confidentiality clause

• Restricted by a government agency or contracting partner

• Controlled by an employer or third party

• Export-controlled or otherwise legally restricted

• Subject to special cybersecurity or data-handling requirements

• Intended solely for review by an attorney, accountant, or other licensed professional

Austin’s Mobile may decline to receive or process information when the required safeguards are outside the scope of the available service.

Third-Party Technology

Austin’s Mobile may use third-party technology providers for communication, document preparation, scheduling, storage, payment processing, or artificial intelligence assistance.

The privacy, security, retention, and data-handling practices of those providers are governed by their own terms and policies.

Austin’s Mobile will seek to use technology appropriate for the assignment, but no electronic communication, online platform, or storage method can be guaranteed to be completely free from risk.

Email and Online Communications

Clients should use reasonable care when sending documents electronically.

Sensitive information should not be included in ordinary email, text messages, website forms, or appointment requests unless it is necessary and an appropriate method of transmission has been agreed upon.

Initial inquiries should include only the general information needed to understand the requested service.

Client Authorization

Clients are responsible for confirming that they have the authority to provide documents and information to Austin’s Mobile.

Clients should not submit information belonging to another person, business, employer, agency, or contracting partner unless they are authorized to do so.

Providing information to Austin’s Mobile does not authorize its public release, publication, submission, or distribution unless the client separately approves that action.

Record Retention and Disposal

Austin’s Mobile may retain project records for administrative, accounting, contractual, quality-control, or legal purposes.

Information that is no longer reasonably required may be deleted, securely discarded, returned, or retained in accordance with applicable business practices and obligations.

Clients should maintain their own copies of all final documents and source materials. Austin’s Mobile should not be treated as the client’s permanent records repository.

Privacy Questions

Clients may ask how their information is expected to be handled before providing documents or beginning an assignment.

Additional information about Austin’s Mobile’s general information practices is available in our Privacy Policy.

Protecting client information is a shared responsibility. Clients should provide only what is necessary, identify special restrictions in advance, and retain their own complete records.

Client Choice and Requests to Limit AI Use

Austin’s Mobile believes clients should have a reasonable opportunity to understand and discuss how generative artificial intelligence may be used in connection with their services.

Clients may ask questions about AI-assisted work before an assignment begins or while services are being provided.

Requesting Limited or No Generative AI Use

A client may request that Austin’s Mobile:

• Not use generative artificial intelligence for a particular assignment

• Limit AI use to specific administrative tasks

• Exclude particular documents or information from AI-assisted processing

• Use AI only after identifying details have been removed

• Complete designated portions of the work through traditional research and drafting methods

• Explain the general role AI is expected to have in the project

Requests should be made before work begins whenever possible.

If a request is made after work has started, Austin’s Mobile will discuss whether the remaining work can reasonably be completed under the requested limitation.

Evaluating the Request

Austin’s Mobile will consider:

• The nature and complexity of the assignment

• The sensitivity of the information involved

• The client’s instructions

• The agreed scope and completion schedule

• The research and drafting methods required

• The availability of appropriate non-AI alternatives

• Any contractual, agency, or confidentiality restrictions

A limitation on generative AI use may affect the scope, price, delivery schedule, or availability of a service.

Austin’s Mobile will explain any material change before continuing with work outside the original agreement.

When a Service May Be Declined

Austin’s Mobile may decline or discontinue an assignment when:

• The requested restriction makes the agreed service impractical to complete

• Appropriate safeguards are unavailable

• The assignment requires technology or professional expertise outside our service scope

• The information is subject to restrictions Austin’s Mobile cannot satisfy

• The client requests work that would be inaccurate, misleading, unlawful, or inconsistent with our service boundaries

When practical, Austin’s Mobile may suggest a narrower administrative service or recommend that the client consult an appropriately qualified professional.

What a No-AI Request Covers

A request not to use generative artificial intelligence generally applies to tools that generate, rewrite, summarize, analyze, or organize content through an AI model.

It does not necessarily prohibit ordinary business technologies such as:

• Email

• Word-processing software

• Spreadsheets

• Cloud storage

• Scheduling systems

• Payment-processing platforms

• Grammar and spell-checking tools

• Search engines

• Government registration and procurement websites

Clients should identify any broader technology restrictions before providing documents or beginning an assignment.

No Automatic Disadvantage for Asking

Austin’s Mobile will not treat a client unfavorably merely because the client asks questions about AI use or requests reasonable limitations.

However, the client remains responsible for any additional time, cost, reduced scope, or scheduling change resulting from an approved restriction.

Written Confirmation

When an AI-use restriction materially affects an assignment, the agreed limitation should be documented in the service agreement, project confirmation, email, or other written communication.

The written confirmation may identify:

• The documents or tasks covered

• The types of AI use that are restricted

• Any permitted exceptions

• Changes to price or completion time

• Alternative methods that will be used

• The client’s continuing review responsibilities

Client Responsibilities Remain Unchanged

Limiting AI use does not transfer responsibility for client-provided information to Austin’s Mobile.

Clients remain responsible for:

• Providing accurate and complete information

• Confirming facts, qualifications, and representations

• Reviewing drafts and final materials

• Approving documents before use or submission

• Obtaining specialized legal, tax, accounting, or procurement advice when necessary

• Complying with agency, contractual, and submission requirements

Clients may ask questions, request reasonable limitations, and make informed choices about AI-assisted work. Austin’s Mobile will communicate clearly about whether those choices affect the service’s scope, timing, or price.

Professional-Service Boundaries and No Reliance on AI as Expert Advice

Artificial intelligence can assist with research, organization, drafting, and administrative review, but it is not a licensed professional and should not be treated as an independent authority.

The use of ChatGPT or another AI tool does not expand Austin’s Mobile’s qualifications, licenses, authority, or agreed scope of service.

Administrative Support Is Not Professional Advice

Unless expressly stated in a separate written agreement and provided by an appropriately licensed, credentialed, or authorized professional, Austin’s Mobile’s administrative-support services do not include:

• Legal advice or legal representation

• Interpretation of legal rights, duties, remedies, or defenses

• Tax, accounting, investment, or financial advice

• Procurement decisions or contracting-officer guidance

• Certification or eligibility determinations

• Engineering, medical, cybersecurity, or other regulated professional advice

• Lobbying or representation before a government agency

• Guarantees concerning approval, compliance, acceptance, or results

General information, document organization, checklists, summaries, and publicly available resources are provided for administrative and informational purposes.

Artificial Intelligence Is Not an Expert or Decision-Maker

AI-generated or AI-assisted information should not be relied upon as a substitute for advice from:

• An attorney

• An accountant

• An Enrolled Agent or other qualified tax professional

• A contracting officer

• A government certification representative

• A procurement professional

• A financial adviser

• A cybersecurity or information-technology professional

• Another appropriately qualified specialist

Artificial intelligence may misunderstand a question, omit an important exception, rely on outdated information, or generate a response that sounds authoritative even when it is incorrect.

Separate Professional Services

When Austin’s Mobile offers a service through an appropriately qualified independent contractor or other authorized professional, that service will be identified separately and governed by its own scope, terms, responsibilities, and applicable professional standards.

The availability of one qualified service does not mean that Austin’s Mobile or every person working with the business is authorized to provide advice in all legal, tax, financial, procurement, or professional matters.

Clients should confirm who is providing the service, the provider’s role, and the limits of the engagement before relying on specialized guidance.

No Attorney-Client or Other Professional Relationship

Viewing this website, communicating with Austin’s Mobile, receiving general information, or reviewing AI-assisted content does not by itself create:

• An attorney-client relationship

• An accountant-client relationship

• A tax-representation relationship

• A procurement-consulting relationship

• A fiduciary relationship

• Representation before a government agency

• Any other licensed professional relationship

A professional relationship exists only when it has been expressly accepted and documented by the appropriately qualified provider.

Client Decisions and Independent Judgment

Clients remain responsible for deciding whether to:

• Pursue a government opportunity

• Submit an application or proposal

• Make a representation or certification

• Accept contractual terms

• Rely on a particular classification

• Adopt a legal, tax, financial, or business position

• Sign or authorize a document

• Seek specialized professional advice

Austin’s Mobile may help organize information and identify questions requiring further review, but it does not make those decisions for the client.

When Professional Review Is Recommended

Clients should seek guidance from an appropriately qualified professional when a matter involves:

• Legal interpretation or potential liability

• Tax consequences or tax controversy

• Financial reporting or accounting treatment

• Ownership, entity formation, or governance decisions

• Contract terms or negotiations

• Regulatory compliance

• Eligibility or certification disputes

• Protected, restricted, or highly sensitive information

• Significant financial commitments

• Deadlines or decisions that may affect legal rights

Austin’s Mobile may pause or limit an assignment when professional review appears necessary before administrative work can reasonably continue.

No Guarantee of Accuracy or Outcome

Human review and source verification reduce risk, but neither Austin’s Mobile nor an artificial intelligence system can guarantee that all information will be complete, error-free, accepted, or suitable for every circumstance.

Government agencies, contracting officers, certification authorities, courts, financial institutions, and other organizations retain authority over their own requirements and decisions.

AI may support research and preparation, but it does not create expertise, professional authority, or guaranteed results. Clients should obtain qualified advice whenever a decision requires specialized professional judgment. 

Third-Party Resources, External Links, and OpenAI Information

Austin’s Mobile may provide links to official government agencies, technology providers, educational materials, procurement platforms, privacy resources, and other third-party websites for general informational convenience.

External links are intended to help visitors locate additional information. Their inclusion does not mean that Austin’s Mobile controls, operates, sponsors, approves, or guarantees the linked website, organization, service, product, policy, or content.

External Websites and Changing Information

Third-party websites may change their:

• Terms and conditions

• Privacy and data-handling practices

• Fees and service offerings

• Forms and filing procedures

• Eligibility requirements

• Security controls

• Published guidance

• Website addresses

• Availability or accessibility

Austin’s Mobile does not control when external information is revised, removed, relocated, or replaced.

Visitors should review the current information published by the responsible organization before making a decision, opening an account, providing information, purchasing a service, or relying on an external resource.

OpenAI Terms and Policies 

OpenAI and ChatGPT Information

Austin’s Mobile may use ChatGPT as an administrative support tool when appropriate.

Visitors seeking information about ChatGPT, OpenAI, privacy controls, data practices, terms, or acceptable use should consult OpenAI’s current official materials directly. OpenAI maintains official resources covering its terms and policies, privacy practices, data controls, usage policies, and brand guidelines.

Official OpenAI resources may include:

• OpenAI Terms and Policies 

• OpenAI Privacy Policy

• ChatGPT Data Controls

• ChatGPT Privacy Settings

• OpenAI Usage Policies

• OpenAI Brand Guidelines

• OpenAI Help Center

Visitors should rely on the current version shown on the official OpenAI website or Help Center because product features, account controls, terms, and policies may change.

Privacy and Account Controls

OpenAI provides ChatGPT users with account and data controls that may vary according to the service, plan, workspace, location, and current product settings. Visitors should review their own account settings and OpenAI’s official documentation rather than assuming that another user’s settings apply to them.

Austin’s Mobile cannot access, manage, or change a visitor’s personal ChatGPT or OpenAI account settings.

No OpenAI Affiliation or Endorsement

Austin’s Mobile is an independent business.

Austin’s Mobile is not:

• OpenAI

• A division or representative of OpenAI

• Sponsored by OpenAI

• Certified by OpenAI

• Endorsed by OpenAI

• Authorized to speak on OpenAI’s behalf

References to OpenAI or ChatGPT are used only to identify technology that may be used in supporting administrative work and to direct visitors to official information.

OpenAI, ChatGPT, GPT, and associated names and marks belong to their respective owner. Austin’s Mobile does not claim ownership of or special rights in those names or marks. OpenAI publishes guidelines governing third-party use of its names, logos, and other brand elements.

Links Are Not Professional Recommendations

Providing a link does not mean that Austin’s Mobile recommends that every visitor use the linked service or that the resource is suitable for every situation.

Visitors are responsible for evaluating:

• Whether the resource applies to their circumstances

• Whether the information is current

• Whether an account or payment is required

• Whether information will be collected or shared

• Whether the resource satisfies a government or contractual requirement

• Whether specialized professional advice is needed

External Privacy and Security Practices

When visitors leave the Austin’s Mobile website, the privacy policy and security practices of the external website apply.

Austin’s Mobile is not responsible for:

• Information collected by an external website

• Cookies or tracking technologies used by another provider

• Account access or login problems

• External data retention practices

• Purchases or subscriptions

• Security incidents involving another provider

• Content, advertisements, or communications displayed by the external website

• Changes made to another organization’s service or policies

Visitors should review the external provider’s privacy notice, terms, security information, and account controls before providing personal, confidential, financial, or proprietary information.

Reporting a Broken or Outdated Link

Visitors may contact Austin’s Mobile if a linked resource appears to be unavailable, outdated, incorrectly labeled, or no longer directed to the intended official source.

Austin’s Mobile may update or remove an external link but cannot guarantee that all third-party links will remain continuously available.

External resources are provided for convenience and general information. Visitors should confirm important requirements directly with the responsible organization and review that organization’s current terms, privacy practices, and official guidance. 

Questions, Updates, and Final Transparency Statement

Updates to This Page

Artificial intelligence technology, government requirements, privacy practices, and third-party policies may change over time.

Austin’s Mobile may revise this page to reflect:

• Changes in our services or business practices

• Changes in the technology we use

• New privacy or security considerations

• Updated OpenAI or third-party policies

• Changes in applicable laws or official guidance

• Corrections or clarifications

• New client-choice or disclosure practices

• Updated external resources

Revisions may be made without individually notifying every website visitor.

The version displayed on this website represents Austin’s Mobile’s current public statement concerning responsible AI use unless a separate written agreement establishes different or additional terms for a particular client assignment.

Relationship to Other Austin’s Mobile Policies

This page should be read together with Austin’s Mobile’s:

• Privacy Policy

• Terms of Service

• Government Vendor Administrative Support service description

• Applicable service agreement

• Written project confirmation

• Invoice or statement of work

• Other disclosures provided for a specific service

When a signed or expressly accepted service agreement contains more specific terms, those terms will govern the particular client assignment to the extent permitted by law.

No Expansion of Services or Qualifications

Nothing on this page expands Austin’s Mobile’s professional qualifications, licenses, authority, or scope of services.

Transparency concerning the use of artificial intelligence does not mean that Austin’s Mobile offers:

• Artificial intelligence consulting

• Technical AI development

• Cybersecurity services

• Legal advice

• Procurement representation

• Certification or eligibility decisions

• Guaranteed verification of all information

• Guaranteed protection against every technology or privacy risk

• Guaranteed business or government-contracting results

Austin’s Mobile provides only the services that have been expressly described and agreed upon.

Final Transparency Statement

Austin’s Mobile may use artificial intelligence, including ChatGPT, as a supporting tool for selected administrative and business-support tasks.

When AI is used, Austin’s Mobile seeks to apply reasonable human review, limit unnecessary sensitive information, consult official sources when appropriate, communicate relevant service boundaries, and preserve the client’s responsibility for final review and approval.

Artificial intelligence is not treated as a licensed professional, government authority, independent decision-maker, permanent records system, or guaranteed source of accurate information.

Clients may ask questions and request reasonable limitations before work begins. Any approved restriction that materially affects the scope, timing, method, or price of a service should be confirmed in writing.

Austin’s Mobile is an independent business and is not affiliated with, sponsored by, certified by, or endorsed by OpenAI.

Our commitment is straightforward: use technology honestly, protect information thoughtfully, review work carefully, and remain clear about what Austin’s Mobile can—and cannot—provide.

Contact Us

Questions about this page or Austin’s Mobile’s use of artificial intelligence may be submitted through our Contact & Booking page.

Please do not include passwords, full Social Security numbers, banking information, unredacted identification documents, or other unnecessary sensitive information in an initial inquiry.

Last updated: August 2026